Does Your IT Team Need Windows Analytics? I’ve been working in the IT world for most of my adult life which is give or take a few decades. Having managed IT teams that were challenged with supporting desktop environments, Windows…
Are you ready for the General Data Protection Regulation (GDPR)? All companies processing personal data are responsible to comply with the General Data Protection Regulation (GDPR) from the 25th May 2018. The process surrounding the collection, storage and use of…
Customising the Service Manager HTML5 Portal Microsoft have released a new HTML5 Portal, released as Update Rollup 8 for Service Manager, and we have a few different areas in which to do customisations. In this post I will outline both…
OMS – Operations Management Suite Intro This is the start of my blogging journey (first blog ever! Not just at PowerON) and as I’ve recently been learning about Operations Management Suite (OMS), I have taken a particular interest in the…
Everywhere you turn in our industry, there will be some big buzzwords you are constantly bombarded with such as Cloud, Big Data and Mobile Device Management. With the power of smartphones and other devices, we are living in a mobile…