HH Global’s workforce are distributed all over the world, often working outside of the corporate network. This presented a challenge for the IT team for ensuring endpoints were kept up to date with critical patches, and could receive new software deployments quickly and efficiently. Microsoft ConfigMgr on-premises was being used but due to a lack of suitable in-house expertise, they were unable to drive the full potential of the product.
After working with HH Global to understand their business needs and challenges, we implemented our device management platform, PowerON Pulse DMS, to help them with deployment, patching and endpoint management. Pulse DMS provides enterprise device management features from the cloud. This enables capabilities above traditional on-premises installations of configuration manager, and increased management capabilities above Microsoft Intune. Benefits of using Pulse DMS include:
- Gives front-line support the ability to find and troubleshoot user devices from an online portal
- Management can be confident that IT estate is securely patched and up to date
- Remote workers can work securely, and applications can be installed remotely via portals or remote installs
- Cloud subscription model means reduced costs and ability to remain agile
What do HH Global think?
“The introduction of PowerON has enabled us to ensure these endpoints are regularly updated with the latest security patches from many software vendors , which is not only critical to prevent these devices from being compromised, it is also a major requirement of our various security accreditations that we have achieved.
It became evident very early on in the discussions that the PowerON team were extremely knowledgeable across all areas of ConfigMgr and were able to explain how they addressed the same challenges we had with their existing customers. This provided us with the confidence to work with PowerON and I’m pleased to say that a year on from our initial engagement, it has proven to be a successful partnership.
PowerON has filled the ConfigMgr knowledge gap we had and we no longer need to worry about maintaining the infrastructure as PowerON takes care of this for us. We can now focus our efforts on maintaining our endpoints effectively via PowerON Pulse.”
About HH Global:
HH Global is a trusted procurement partner in the outsourcing industry with over 29 years in the industry. Working across 50 countries, HH global are known for their focus on innovation, commitment to sustainability and passion for providing value to their clients.