First Tip of Christmas

Leon Ashton-Leatherland - Troubleshooting Intune

My tip would be when troubleshooting an Intune issue the best place to focus initially is the user in question via the troubleshooting blade in the Microsoft Endpoint Manager admin center;

Navigate to Troubleshooting and Support > Troubleshoot

Troubleshoot Intune

Click Select User to pick the user affected.


Now you have a customised view to show everything related to that user and from there you can drill down into the specific device or assignment affected.

Intune Troubleshoot

Useful properties about the user account is also available in this view. This includes things such as; is the user even active, or have a valid Intune licence.

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