call-off tech support

Simple and easy Support Service

PowerON is passionate about supporting our customers in the best way possible. We have always understood that when working through challenges and improvements customers need flexibility to support their needs. Even more so when managing and maintaining critical projects.

PowerON has created a simple, and easy to use Support Service under our Enablement Support offering. This provides customers with a flexible and effective way to access both technical break-fix and proactive consultancy support when needed. Allowing customers to get the assistance they need when they need it!

Our Enablement Support service works on a pre-committed number of units based on your predicted needs that can then be consumed over a 12 month period depending on your requirements.

Why PowerON?

PowerON is commited to ensuring customer success. This can mean we challenge our customers to ensure decisions are made with a fully informed view, but also mean we will go that extra step to support those customers working with us.

PowerON ensures this is possible through our fantastic team of engineers and consultants with the skills and capabilities to help your team when its needed.

Our specialist focus on the key operational pillars of Management and Security mean if you have a challenge in those areas, not only do our customers know they can rely on us, but also Vendors such as Microsoft, as we are regularly brought in to assist in the most challenging of situations.

What's involved?

PowerON Enablement Support provides the following across the full range of our supported technologies:

Technical Break-fix
Remote guidance and Knowledge Transfer
Proactive Consultancy and Engineering Services

What Business Challenges does this service alleviate/solve?

Access to resources to augment and support at key points through the year
Access to specialist knowledge to guide and deliver key technical components
Manage the risk of service issues and time to resolve
Maintain support for fast moving key IT capabilities

BUSINESS BENEFITS

Simple Purchase and Usage Model
Regular Visible Reporting
Effective Budget Allocation and Spending
Flexible arrangement to adapt to your project

Interested in call-off tech support for your business?

Call us on 0800 3029280 or email us at info@poweronplatforms.com

Expert Q&A Roundtable

We're holding a series of informal Q&A sessions to help those with remote working and security challenges.

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Webinar: Secure Remote Working On-Demand

Our Chief Technology Officer, Steve Beaumont, demonstrates PowerON's Secure Remote Working On-Demand Service that enables customers to deliver a clean, secure and robust remote working experience within the space of days.

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City of Wolverhampton Council 150 x 150-min

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The team are here to help

If there are any questions and want to learn more about PowerON’s services or Solutions, please get in touch and a member of the team will be in touch shortly.