call-off tech support

Simple and easy Support Service

PowerON is passionate about supporting our customers in the best way possible. We have always understood that when working through challenges and improvements customers need flexibility to support their needs. Even more so when managing and maintaining critical projects.

PowerON has created a simple, and easy to use Support Service under our Enablement Support offering. This provides customers with a flexible and effective way to access both technical break-fix and proactive consultancy support when needed. Allowing customers to get the assistance they need when they need it!

Our Enablement Support service works on a pre-committed number of units based on your predicted needs that can then be consumed over a 12 month period depending on your requirements.

Why PowerON?

PowerON is commited to ensuring customer success. This can mean we challenge our customers to ensure decisions are made with a fully informed view, but also mean we will go that extra step to support those customers working with us.

PowerON ensures this is possible through our fantastic team of engineers and consultants with the skills and capabilities to help your team when its needed.

Our specialist focus on the key operational pillars of Management and Security mean if you have a challenge in those areas, not only do our customers know they can rely on us, but also Vendors such as Microsoft, as we are regularly brought in to assist in the most challenging of situations.

What's involved?

PowerON Enablement Support provides the following across the full range of our supported technologies:

  • Technical Break-fix
  • Remote guidance and Knowledge Transfer
  • Proactive Consultancy and Engineering Services
What Business Challenges does this service alleviate/solve?
  • Access to resources to augment and support at key points through the year
  • Access to specialist knowledge to guide and deliver key technical components
  • Manage the risk of service issues and time to resolve
  • Maintain support for fast moving key IT capabilities
BUSINESS BENEFITS
  • Simple Purchase and Usage Model
  • Regular Visible Reporting
  • Effective Budget Allocation and Spending
  • Flexible arrangement to adapt to your project

Interested in call-off tech support for your business? 

Call us on 0800 3029280 or email us at info@poweronplatforms.com

PowerON Customers

City of Wolverhampton Council 150 x 150-min
Stena 150 x 150-min
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PPDG 150 x 150-min
National Trust of Scotland
University-Of-Cambridge 150 x 150
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ESRI 150 x 150
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Contact PowerON

The team are here to help

If there are any questions and want to learn more about PowerON’s services or Solutions, please get in touch and a member of the team will be in touch shortly. 

  • PowerON, Stanley Harrison House, York, YO23 1DE
  • 0800 3029280
  • info@poweronplatforms.com

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